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Fundid Privacy Policy

Effective Date: July 2021

Last updated: August 2022

Your trust and confidence in Fundid Inc. is extremely important to us. Therefore we strive to be transparent, responsive, and respectful in all our practices. Your privacy is important to us. To better inform and protect you, we are providing this notice explaining our online information practices.

This Privacy Policy relates to information collected by Fundid Inc. (hereafter “we”, “our”, “us”), which operates http://www.getfundid.com through your use of our website, Services, features, and information available through such use.

By using our site, Services, features, and information available through such use you expressly agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our site, services, features, or the information available through such use, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name, email, phone number, and the company you work for.

You may be required to establish an account in order to take advantage of certain features of our site or certain Services. If you wish to establish an account, you will be required to provide us with information (including personally identifiable information and non-personally identifiable information). 

In addition, we may obtain your personally identifiable information from you if you identify yourself to us by sending us an e-mail with questions or comments.

Depending on your use of our site or Services, the collected information is of two types: 

  • Personally identifiable information – information that identifies you or can be used to identify or contact you. Examples of personally identifiable information include your name, IP address, company name, job title, address, e-mail address, telephone number, and billing and credit card information.
  • Non-personally identifiable information - information, any single item of which, by itself, cannot be used to identify or contact you, including demographic information (i.e., age, profession, company industry, gender, current location, or zip code), IP addresses, browser types, domain names, and statistical data involving the use of our site. Certain non-personally identifiable information may be considered a part of your personally identifiable information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered non-personally identifiable information when they are taken alone or combined only with other non-personally identifiable information (for example, your account preferences).

Information Collected

In addition to the information described elsewhere in this notice, we also collect certain information which we deem necessary to operate and continuously provide and improve our site, services, and features. The information collected includes:

  • Your Use of Our Site, Services - Information about how you use and interact with our site including the pages of http://www.getfundid.com that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
  • Log Data – Non-personally identifiable information through your log files including computer's Internet Protocol ("IP") address, browser type, browser version, and other information that your browser automatically sends whenever you visit http://www.getfundid.com.
  • Cookies and Tracking Technology - Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyze this information, as well as the overall use of our site.

Use of Information

We do not sell any data, including your personal data. We will only use your information to improve our site, Services, and features and may use your Personal Information to contact you with newsletters, marketing, or promotional materials. You can opt-out at any time.

We will only process your personal data in accordance with applicable data protection and privacy laws. If you registered with us, we must collect certain personal data from you in order to provide you with access to certain portions of our site and Sevices. When you create an account, you will have been asked to indicate your agreement to provide this data in order to access our services. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time.

We retain the right to disclose or provide access to your information and any information we collect to employees, independent contractors, vendors, and suppliers (collectively, “third parties”) to provide specific services and products related to our site or Services. We require these third parties to protect the privacy of your personally identifiable information consistent with this policy and not use or disclose your personally identifiable information for any purpose other than providing us with products or services for which we contracted or as required by law. Any breach by a third party shall render the third party, and not us, liable for any and all damages.

If you do not agree to our use of your personal data in line with this policy, please do not use our platform.

Storage & Security

We will only retain your information for as long as is reasonably required for you to use our site and/or to provide you with the Services unless a longer retention period is required or permitted by law.

The security of your Personal Information is important to us. However, remember that no method of exchange and transmission of data and information over the Internet (whether receiving or transmitting) is 100% secure. Additionally, no method of electronic storage is 100% secure. While we strive to use commercially acceptable means to collect, protect and store your Personal Information, whether by us or by a third party vendor, we cannot guarantee its absolute security.

If this inherent risk is not acceptable to you, please do not access or use our site, Services, features, or the information available through them.

Your Rights

  • Opt-out - Contact us anytime to opt-out of: (i) direct marketing communications from us; (ii) automated decision-making and/or profiling based on your use of our site; (iii) our collection of sensitive personal data; or (iv) any additional processing of your personal data. Please note that, upon opting out, your use of certain portions of our site, Services, features, and/or information accessible through them may be rendered ineffective.
  • Access - You may access and review the data we hold about you at any time by contacting us directly. 
  • Amend – You may update or correct any inaccuracies in your personal data by accessing your account or by contacting us directly. 
  • Delete – When the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data by contacting us directly.

Limitations Based on Age

We are committed to protecting the privacy of minors. Our site and Services are not designed for or directed to persons under the age of 18. We do not collect personally identifiable information from any person we actually know who is under the age of 18.

By using our site, Services, features, and information available through such use you certify that you are 18 years of age or older.

California Consumer Privacy

We comply with the California Consumer Privacy Act (hereafter “CCPA”) as set forth by the State of California. If the CCPA applies to your personal information this Privacy Policy provides you with information regarding how to receive information about our privacy practices, as well as request access to, and deletion of your personal information.

We do not sell the personal information we collect, but we do share your personal information as described in this Privacy Policy. For detailed information about the personal information we have collected over the last twelve (12) months and why we collect such information, please see “Information Collected” and “Use of Information.” Those provisions also state that we use cookies and we share this information with third parties.

California consumers may make a request pursuant to their rights under the CCPA by contacting us. Upon receiving a request, we will verify your request using the information provided to us, including your email address. Government identification may be required. You may also designate an authorized agent to exercise these rights on your behalf.

Affiliate Disclaimer

Some of the sections of this site will allow you to purchase different products and services online provided by other merchants, and not us. Some of the links that we post on our site are “affiliate links.” This means if you click on the link and purchase the item, we will receive an affiliate commission.*

We are not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services. In addition, a merchant will likely have privacy and data collection practices that are different from ours. If you make a purchase from a merchant on their site or on a site that we have posted a link to, the information obtained during your visit to that merchant’s online store or site, and the information that you give as part of the transaction, such as your name, e-mail address, street address, telephone number, and credit card number, may be collected the merchant and us. For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, visit that merchant’s website and click on its information links or contact the merchant directly.

*Disclosed in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

Privacy Policy

This Privacy Policy is effective as of July 2021, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing.

Prohibited and Restricted Businesses

Last updated: June 2022

The examples listed below are not exhaustive and we reserve the right to modify or update the lists below at any time by posting a revised version to our website. The revised version will be immediately effective upon posting. If we determine in our sole discretion that you engage or have engaged in activities that are illegal, may harm others, our reputation or operations, or violate our or others’ rights, including by engaging in any of the activities below or authorizing or helping others to do so, we may deny, terminate, or suspend your use of Fundid Services.

Use of Fundid's services for dealings, engagement, or sale of goods/services linked directly or indirectly with high risk jurisdictions, including Cuba, Iran, North Korea, Syria, Russia, and the Crimea, Donetsk, and Luhansk Regions of Ukraine, is prohibited.

Prohibited Businesses

You must not use Fundid’s services for the following activities:

Illegal products and services

  • Illegal drugs, substances designed to mimic illegal drugs, and equipment designed for making or using drugs
  • Fake references or ID-providing services
  • Telecommunications manipulation equipment including jamming devices
  • Any business or organization that 
    • engages in, encourages, promotes or celebrates unlawful violence or physical harm to persons or property
    • engages in, encourages, promotes or celebrates unlawful violence toward any group based on race, religion, disability, gender, sexual orientation, national origin, or any other immutable characteristic
  • Any other products or services that are in violation of law in the jurisdictions where your business is located or targeted to

Products and services that infringe intellectual property rights

  • Sales or distribution of music, movies, software, or any other licensed materials without appropriate authorization
  • Counterfeit goods; illegally imported or exported products
  • Unauthorized sale of brand name or designer products or services
  • Any other products or services that directly infringe or facilitate infringement upon the trademark, patent, copyright, trade secrets, proprietary or privacy rights of any third party

Products and services that are unfair, predatory, or deceptive

  • Pyramid schemes
  • ‘Get rich quick’ schemes including: investment opportunities or other services that promise high rewards to mislead consumers; schemes that claim to offer high rewards for very little effort or up front work; sites that promise fast and easy money; businesses that make outrageous claims, use deceptive testimonials, use high-pressure upselling, and/or use fake testimonials; (with or without a written contract) offering unrealistic incentives/rewards as an inducement to purchase products or services but do not respond to any queries after the purchase
  • No value added services including sale or resale of a service without added benefit to the buyer and resale of government offerings without authorization or added value
  • Sales of online traffic or engagement
  • Negative response marketing and telemarketing
  • Predatory mortgage consulting, lending, credit repair and counseling services
  • Predatory investment opportunities with no or low money down
  • Remote technical support; mugshot publication or pay-to-remove sites; essay mills; chain letters; door-to-door sales
  • Any other businesses that Fundid considers unfair, deceptive, or predatory towards consumers

Adult content and services

  • Pornography and other mature audience content (including literature, imagery and other media) depicting nudity or explicit sexual acts
  • Adult services including prostitution, escorts, pay-per view, sexual massages, and adult live chat features
  • Adult video stores
  • “Gentleman's clubs”, topless bars, and strip clubs

Certain legal services

  • Law firms collecting funds for purposes other than legal service fee payment
  • Bankruptcy attorneys
  • Bail bonds

Firearms, explosives and dangerous materials

  • Guns, gunpowders, ammunitions, weapons, fireworks and other explosives
  • Peptides, research chemicals, and other toxic, flammable and radioactive materials

Gambling

  • Games of chance including gambling, internet gambling, sweepstakes and contests, fantasy sports leagues with for a monetary or material prize
  • Sports forecasting or odds making with a monetary or material prize
  • Lotteries
  • Bidding fee auctions

Marijuana

  • Cannabis products
  • Cannabis dispensaries and related businesses
  • Products containing any amount of CBD/THC

Prohibited Merchant Category Codes

Processing transactions for the following MCCs are prohibited, any exceptions will require formal approval from Fundid and Cross River Bank’s BSA/AML team(s).

  • MCC 4829 Money transfer, wire transfers
  • MCC 5966 Direct marketing, outbound telemarketing
  • MCC 6051 Quasi-cash, currency, money orders, travelers cheques, debt repayment, loan payment, lease payment, mortgage companies (not money transfer, non-financial institution)
  • MCC 6211 Securities dealers
  • MCC 7273 Dating services, misc. personal services
  • MCC 7297 Massage Parlors
  • MCC 7800 Gov.-owned Lotteries
  • MCC 7801 Gov.-licensed on-line Casinos (on-line Gambling)
  • MCC 7802 Gov.-licensed Horse/dog Racing
  • MCC 7995 Betting/track/casino/lotto
  • MCC 9754 Gambling-Horse, Dog Racing, State Lottery

Misuse of Fundid products

  • Use of Fundid products with false, manipulated, inaccurate, or misleading information regarding your identity, business entity, the nature of business, and any other information requested by Fundid (you must inform us immediately of any changes to your personal and business information)
  • Use of Fundid products to facilitate transactions on behalf of another undisclosed merchant or for products/services that were not disclosed in the merchant's Fundid account application
  • Use of Fundid principally as a virtual terminal (e.g., submitting card transactions by manually inputting card information)
  • Processing where there is no bona fide good or service sold, or donation accepted; card testing
  • Evasion of card network chargeback monitoring programs
  • Sharing cardholder information with another merchant for payment cross-sell products or services
  • Use of Fundid intellectual property without prior written consent from Fundid; use of the Fundid name or logo including use of Fundid trade or service marks inconsistent with the Fundid Marks Usage Agreement, or in a manner that otherwise harms Fundid or the Fundid brand; any action that implies an untrue endorsement by or affiliation with Fundid

The types of businesses and activities listed are representative but not exhaustive. 

Restricted Businesses

You must not use Fundid’s services for the following activities, unless you have received prior written approval from Fundid. Restricted Business categories may be imposed through card network rules, requirements of financial partners, or due to compliance and legal obligations. If your business falls into one of the restricted categories, please contact us at support@getfundid.com. 

Regulated industries such as:

  • Financial products and services
  • Investment and brokerage services
  • Lending services
  • Buy Now Pay Later services
  • Crowdfunding
  • Debt collection agencies
  • Insurance services including medical benefit packages
  • Money transmitters, currency exchange services and other money services businesses
  • Neobanks / challenger banks
  • Other financial institutions

Government services

  • Government grants
  • Embassy, foreign consulate, or other foreign governments

Pharmaceuticals and telemedicine

  • Online pharmacies
  • Prescription-only products including card-not-present pharmaceuticals
  • Telemedicine and telehealth services

Tobacco

  • Tobacco products including e-cigarettes and e-liquid

Others

  • Credit card and identity theft protection services
  • Other age restricted goods or services

Businesses that may pose elevated financial risk such as:

Travel

  • Travel reservation services and clubs
  • Airlines and cruises
  • Timeshare services

Non-fiat currency and stored value

  • Virtual and cryptocurrencies, non-fungible tokens (NFTs), and mining services 
  • Prepaid phone cards, sim cards, and phone services
  • Sale of stored value or credits maintained, accepted and issued by anyone other than the seller
  • Sale of in-game currency or game items, unless the merchant is the operator of the virtual world

Other high risk business models such as:

Multi-level marketing

  • Businesses where sellers get their revenue both from selling items and from signing up new sellers
  • Network marketing and referral marketing programs

Shipping and forwarding brokers

  • Shipping
  • Shipping brokers
  • Forwarding brokers
  • Drop shipping

Others

  • Charity sweepstakes and raffles for the explicit purpose of fundraising

The types of businesses listed are representative but not exhaustive.

ADA Statement

Fundid is committed to making our website’s content accessible and user-friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our team at ada@getfundid.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user-friendly.

Contact Us

If you have any questions, please contact us.